Newsletter: November 2023

Kube Medical • 31 October 2023

Dear Patients,

We hope you have enjoyed the spooky season!

With Christmas on its way, the team here at Kube Medical would like to start your winter off with an amazing new newsletter. Keep reading to discover the latest!

So… what is coming next at Kube Medical?

Staff Changes

Sadly, we said goodbye to our Chiropractor, Coco, in October. As her patients will likely know, she moved to Cornwall earlier this year, facing a mammoth commute each week to stay with the clinic, while renovating her new home. Having joined us as a new graduate in 2020, she will be greatly missed.

October also saw Paul join the team. Paul is an experienced Chiropractor with over 20 years of experience, treating patients of all ages, including paediatrics. Read more about him on our Meet the Team page.

One final bit of team news is that Will Bromham, who worked with the team at Kube Medical in 2020-21, and his wife Rachel welcomed their baby daughter into the world. Congratulations, Will and Rachel!

Events

Karlo, our Physiotherapist, is holding a ‘Meet the Physio’ Sessions on Thursday mornings throughout November. These sessions are for anyone to attend, to receive advice on their condition and how it might be treated. There’s no need for an appointment, and they are FREE!

These sessions are available every Thursday, between 9:00 am and 11:00 am.

Samantha, our clinical lead, has a special interest in paediatrics, and is also a trained infant feeding coach. Sam is also holding a free walk in sessions on the below dates and times. These sessions are for babies and infants. These sessions are also for anyone to attend, no need for an appointment! And they are FREE!

These sessions are available on Tuesday 07/11 and Tuesday 21/11, both between 1:00 pm and 3:00 pm.

Quality Scores

We launched a new survey for monitoring quality within the clinic back in the spring. With six months of results under our belt, we are pleased to report the scores for Q2/3. In the six months to 30th September, 97.2% of our respondents rated our care very good or better, while 84.7% rated our reception services good or better. We're listening to your feedback and working hard to improve.

Our survey system contacts patients at various points after they start care with us and unfortunately only 13% of surveys were completed at the final 90-day checkpoint. To improve this, we'll be offering a £5 treatment credit to patients who complete all their surveys this quarter. Keep an eye out for yours!

Upcoming Offers

We are aware that Black Friday is returning on the 24th November. How exciting, everyone loves a good deal! For the first time, we have decided to offer our own deal here at Kube Medical. This deal will be published live to book on Black Friday, 24/11/23. You will not want to miss out!

Now, moving on to Christmas. We know, SCARY! If you are looking for the perfect Christmas gift, see our new £20 Gift vouchers! These can be purchased at our reception desk from today and will be valid for 3 months from purchase date.

We also know that Christmas is such an expensive time of year so we have been working on some amazing new projects to make treatments more affordable and some incredible offers to be shared with you through December! This will be advertised through Kube Medical's very own 12 Days Of Christmas.

Keep an eye out for December's Newsletter, and also our social media pages, to be the first to grab the offers.

When We Choose Not to Treat: A Note on Clinical Integrity

by Patrick Campbell • 14 June 2025

Like many businesses in healthcare, we sometimes receive feedback that is difficult to read — not because it challenges us, but because it doesn’t reflect the care and intention with which our team works every day. Recently, a negative review was shared online that has been mentioned by both current and prospective patients. While we always value constructive feedback and use it to review our processes, I wanted to take a moment — from my perspective as a non-clinical Director — to clarify how we work, and the values that guide our decisions when it comes to patient care.

Newsletter: June 2025

by Patrick Campbell • 1 June 2025

Hello June! We’ve got plenty of exciting updates this month—from new events and workshops to a big announcement about our next chapter. Here’s everything you need to know from the team at Kube Medical.

Carpal Tunnel or Thoracic Outlet Syndrome?

by Erika Anderson • 24 May 2025

Is It Carpal Tunnel or Thoracic Outlet Syndrome? Here's How to Tell the Difference – and Why It Matters

Newsletter: May 2025

by Patrick Campbell • 7 May 2025

Hello May! As the days grow longer and the sun starts to show its face, we’ve got some exciting updates, new faces, and a few dates for your diary. Here's what's happening at Kube Medical this month.

Restarting Recovery: A Physiotherapist’s Approach to Healing an Old Knee Injury

by Pearl Doiphode • 3 May 2025

As a Physiotherapist with over six years of experience working with athletes, I've encountered a pattern that’s all too familiar — the dedicated, driven sports person who finds themselves stuck in limbo after an injury. One particular case stands out, and it’s a scenario I see frequently, especially with individuals recovering from sports injuries in Swindon.

“Do I Have Cervical Kyphosis?”: A Chiropractor’s Perspective

by Erika Anderson • 24 April 2025

Every so often, I come across someone who’s been told, or believes, they have cervical kyphosis. It’s a term that sounds serious and often sparks fear, confusion, or a sudden identity shift: “I have a curved neck; I must be broken.” Today, I saw just that—someone on social media seeking help after self-diagnosing with cervical kyphosis.

Newsletter: April 2025

by Patrick Campbell • 3 April 2025

Welcome Baby Acorn Clinic! We’re thrilled to share some exciting news this month— Kube Medical has acquired Baby Acorn Clinic . This specialist service provides frenulotomy (tongue-tie) procedures for babies under one year old and will now operate as part of the Kube Medical family.

Kube Medical | The Baby Acorn Clinic Team

Kube Medical Acquires Baby Acorn Clinic

by Patrick Campbell • 31 March 2025

Kube Medical Swindon acquires Baby Acorn Clinic to provide infant feeding and tongue tie services across Wiltshire, Bristol and West Oxfordshire.

Using Private Health Insurance for Chiropractic, Osteopathy, and Physiotherapy in Swindon: A Guide

by Patrick Campbell • 11 March 2025

If you have private health insurance with Bupa, Axa, Aviva, Vitality, or WPA, you may be eligible to receive Chiropractic, Osteopathy, or Physiotherapy treatment at Kube Medical in Swindon. Many health insurance policies cover musculoskeletal treatments, but it’s important to understand how the process works, what is covered, and how to make a claim. This guide will walk you through the insurance process, what treatments are covered, and how to book an appointment using your insurance.

Newsletter: March 2025

by Patrick Campbell • 1 March 2025

Hello March!