Can I Use My Health Insurance for Physiotherapy in Faringdon? Here’s What You Need to Know

Patrick Campbell • 15 July 2025

Imagine this: you’ve tweaked your back lifting something awkward, your GP suggests physio — and you remember you’ve got private health insurance with Bupa or AXA. But then you check online and… your local provider in Faringdon isn’t showing up.


Frustrating, right?


The good news is: Kube Medical in Faringdon is registered and ready to accept Bupa and AXA patients — even if we’re not currently showing on Bupa’s location finder.



Let’s clear up the confusion and walk you through what to do next.

How Health Insurance Works for Physiotherapy


Most private health insurers like Bupa and AXA cover physiotherapy — especially for issues like:

  • Back, neck or shoulder pain
  • Joint injuries
  • Sports strains
  • Post-surgery rehabilitation
  • Persistent muscular issues


You can usually contact your insurer directly without needing a GP referral. They’ll confirm what’s covered and give you:

  • Your policy number
  • An authorisation code


Bring those two details to us, and our admin team can take it from there.


Why Choose Kube Medical in Faringdon?


We offer:
✅ A friendly, experienced
Physiotherapy team
✅ Appointments
Monday to Saturday
✅ Registered Bupa and AXA providers
✅ A knowledgeable admin team who handle insurance queries every day


Even though there’s a glitch on Bupa’s clinic finder right now (they’re working on it!), you can still book with us directly as a Bupa patient.


We’ve helped many patients who thought they had to travel further or wait longer — when in fact, they could start local care right away.


Case Example: A Quick Recovery Made Easier by Insurance

Earlier this year, a patient we’ll call Tom contacted us with a nagging knee injury after marathon training. He had AXA health insurance, wasn’t sure how to use it, and didn’t want to lose weeks waiting for NHS physio.


With a quick call to AXA, he got his authorisation code, and within 48 hours he was assessed at our Faringdon clinic. Over a few sessions of hands-on therapy and tailored rehab exercises, Tom was back to running safely — and it was all covered by his insurance.


Swindon Clinic: More Options, More Tech

If you’re closer to Swindon — or want access to additional therapies like shockwave treatment — our Swindon team is also fully registered with Bupa, AXA, Aviva, Vitality, and Cigna.


We’ll always work with you to find the right clinician, location, and appointment time.


Let’s Get You Started


If you’ve got health insurance and you’re unsure how to begin, here’s what to do:

  1. Call your insurer (Bupa, AXA, etc.)
  2. Ask for an authorisation code for physiotherapy
  3. Contact our Faringdon or Swindon clinic
  4. Let us help you feel better, faster


You don’t have to wait. And you don’t have to travel far. We’re here, we’re registered, and we’re ready to help.


Need help today? Book now or give us a call — let’s get you moving again.


Warmly,
The Kube Medical Team
Faringdon | Swindon

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