Using Private Health Insurance for Chiropractic, Osteopathy, and Physiotherapy in Swindon: A Guide

Patrick Campbell • 11 March 2025

If you have private health insurance with Bupa, AXA, Aviva, Vitality, or WPA, you may be eligible to receive Chiropractic, Osteopathy, or Physiotherapy treatment at Kube Medical in Swindon. Many health insurance policies cover musculoskeletal treatments, but it’s important to understand how the process works, what is covered, and how to make a claim.


This guide will walk you through the insurance process, what treatments are covered, and how to book an appointment using your insurance.


Can I Use My Health Insurance for Chiropractic, Osteopathy, or Physiotherapy at Kube Medical?


Yes! Kube Medical is registered with the UK’s leading health insurers, meaning you can access Chiropractic, Osteopathy, or Physiotherapy treatment through your Bupa, Axa, Aviva, Vitality, WPA, or other private healthcare policy.


Each practitioner at Kube Medical is individually registered with insurers, so your policy may require you to see a specific practitioner within our team.


How Do I Book a Treatment with My Insurance?


To book Chiropractic, Osteopathy, or Physiotherapy treatment in Swindon using insurance, follow these steps:


Step 1: Contact Your Insurer

Before booking, you should contact your insurance provider (Bupa, Axa, Aviva, Vitality, WPA, etc.) to:

  • Check if your policy covers your treatment.
  • Get pre-authorisation (most insurers require this before starting treatment).
  • Confirm whether the insurer will pay directly or if you need to claim reimbursement.


Step 2: Obtain an Authorisation Number

For most major insurers, you will receive an authorisation number for your treatment. This allows Kube Medical to bill your insurer directly, so you don’t have to pay upfront.

Other insurers may require you to pay for your appointment and then claim reimbursement by submitting receipts.


Step 3: Book Your Appointment

Once you have your authorisation number, you can book an appointment at Kube Medical in Swindon with a Chiropractor, Osteopath, or Physiotherapist registered with your insurer.


We aim to offer appointments within two business days, so you can get started on your treatment quickly.


What Treatments Are Covered by Insurance?


Most private health insurers (Bupa, AXA, Aviva, Vitality, WPA) cover:
Chiropractic Treatment
Osteopathy
Physiotherapy


However, certain advanced therapies and complementary treatments are not typically covered, such as:
Laser Therapy (LLLT)
Massage Therapy

 ❌ Sports Therapy
Acupuncture (sometimes covered depending on your insurer)


Your insurer may require a letter from your practitioner confirming your diagnosis and treatment plan before they approve cover.


Why Choose Kube Medical for Your Insured Treatment?


If you’re looking for insured Chiropractic, Osteopathy, or Physiotherapy treatment in Swindon, Kube Medical offers:


Multi-disciplinary care – Access to Chiropractors, Osteopaths, and Physiotherapists in one clinic.
Fast Appointments – Treatment available within 2 business days.
Advanced Treatment Modalities – Including Shockwave Therapy (ESWT) and  Laser Therapy (LLLT).
Comprehensive Health & Wellness Services – In addition to musculoskeletal care, we offer blood tests,  vitamin boosters,  rehabilitation,  acupuncture, and  massage therapy.


Frequently Asked Questions (FAQs)


Do I need a GP referral to use my insurance?

Most insurers do not require a GP referral, but some policies (e.g., certain Bupa and WPA plans) may ask for one before approving treatment. Check directly with your provider.


What if my insurer doesn’t cover the full cost of treatment?

Some policies require a co-payment or excess payment. If your insurance doesn’t cover 100% of treatment costs, you will need to pay the remaining balance.


Can I combine insurance with self-payment?

Yes, if your insurer does not cover certain treatments (e.g., Laser Therapy), you can self-fund additional services to complement your treatment.



How do I claim reimbursement if my insurer doesn’t pay directly?

  • Pay for your appointment at Kube Medical.
  • Request an invoice/receipt from our team.
  • Submit the invoice to your insurer for reimbursement.

Book Your Insurance Appointment at Kube Medical Today!


If you’re looking for insured Chiropractic, Osteopathy, or Physiotherapy treatment in Swindon, our team is ready to help.

📞 Call us now to book
📍
Visit Kube Medical, Swindon
💻
Check your insurance policy with Bupa, AXA, Aviva, Vitality, or WPA

We look forward to helping you on your journey to recovery!

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